Privacy Policy

This Privacy Policy describes how House Utopia collects, uses, and discloses your personal information

when you visit, use our services, or make a purchase from www.houseutopia.net or otherwise communicate with us (collectively, the

"Services"). For purposes of this Privacy Policy, you as the user of the Services, whether you are a customer, website visitor, or

another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information

as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

- Basic contact details including your name, address, phone number, email.

- Account information including your username, password, security questions.

- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies 

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and

similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device

information, browser information, information about your network connection, your IP address and other information regarding your interaction with

the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our

behalf, such as:

- Companies who support our Site and Services, such as odoo.

- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may

automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries,

and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of

the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section

below, Third Party Websites and Links.

Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you,

including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other

transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to

post reviews.

Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and

promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using

your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or

malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly

recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been

compromised, please contact us immediately.

Communicating with you: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate

interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our website. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such

circumstances may include:

With vendors or other third parties: who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support,

cloud storage, fulfillment and shipping).

With business and marketing partners: including Facebook, to provide services and advertise to you.[For example, we use meta ad manager and LinkedIn to support personalized advertising with third-party services]. Our business and marketing partners will use your information in accordance with their own privacy notices.

When you direct, request us: or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your

use of social media widgets or login integrations, with your consent.

With our affiliates or otherwise within our corporate group: in our legitimate interests to run a successful business.

In connection with a business transaction such as a merger or bankruptcy: to comply with any applicable legal obligations (including to respond to

subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the

rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about

users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category:

- Identifiers such as basic contact details and certain order and account information

- Internet or other similar network activity, such as Usage Data

Categories of Recipients:

- Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer

support partners and data analytics providers)

- Business and marketing partners

- Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us,

Powered by odoo

www.odoo.com

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us,

you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or

security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semipublic

venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or

users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any

endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you

send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential

information to us.

Account & Contact Data: we will only retain such data as long as necessary for the purpose for which it was collected, as laid out in this policy, including any legal retention period, or as long as necessary to carry out a legitimate and reasonable promotion of our products and services.

Browser Data: we may retain this data for a maximum of 12 months, unless we need to keep it in relation with a legitimate concern related to the security or performance of our services, or as required by law. Any server-side session information is discarded maximum 7 days after it stops being actively used.

Server Logs & Security Logs: we retain those logs for a maximum of 12 months, unless we need to keep them in relation with a legitimate concern related to the security or performance of our services, or as required by law.